Shipping & Delivery Policy
At PurchaseBangla.com, we aim to deliver your orders safely and as quickly as possible.
Delivery Areas
We currently provide delivery services within Bangladesh, subject to courier service availability.
Order Processing
Orders are normally processed after confirmation. Processing time may vary depending on product availability, order volume, holidays, and other circumstances.
Delivery Time
Estimated delivery time may vary depending on your location and the selected delivery service.
- Inside Dhaka: Usually 1–3 working days
- Outside Dhaka: Usually 2–5 working days
These are estimated delivery times and may vary due to weather, holidays, courier delays, transportation issues, or other circumstances beyond our control.
Delivery Charges
Delivery charges may vary depending on the delivery location, order size, product type, or applicable promotional offers. The applicable delivery charge will be shown during checkout or communicated before order confirmation.
Order Tracking
Where tracking is available, customers may receive tracking information through SMS, phone, email, or other communication channels.
Delayed Delivery
Although we try to deliver orders within the estimated time, unexpected delays may occur. If your order is delayed, please contact our customer support team.
Incorrect Delivery Information
Customers are responsible for providing a correct and complete delivery address and contact number. Additional delivery charges may apply if an order needs to be re-delivered due to incorrect information provided by the customer.
Damaged Package
If you receive a visibly damaged package, please contact us as soon as possible and provide relevant photos or videos when requested.